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about us

The team at totalbenchmarking.com have been providing daily benchmarking and related services to clients around the world for many years; helping them to make critical decisions that have a positive impact on their business. Now after almost two years of planning and development, our daily benchmarking service is available online as totalbenchmarking.com.

The totalbenchmarking.com service is an incredibly powerful yet very easy to use 'real-time' online tool allowing users to benchmark their business against its marketplace on a daily basis. The powerful market intelligence provided by totalbenchmarking.com will assist you in real time decision making and help drive your business to greater success. The service and system is more secure than any in-house system you may be using with full interfaces to all of the leading world-wide EPOS, PMS and accounting systems. Users of totalbenchmarking.com can utilize the service to benchmark the performance of their business against their competitive market by selecting from the following benchmarking reports:

  • Total Revenue Comparisons
  • Revenue per M2 Comparisons
  • Revenue per Rooms Sold, Room Hired, Guest, Cover and Transaction Comparisons
  • Labour Cost Comparisons
  • Purchase Cost Comparisons
  • Brand Sales Comparisons
  • Lease & Rent Cost Comparisons
  • Customer Satisfaction Comparisons
  • Gross Profit Comparisons

Information specific to your own business will only ever be seen by you and will never be shared by us with a third party. Unlike some consulting or research firms, totalbenchmarking.com is available to any professional operator at an incredible level of value. That means that you are participating in benchmarking practices that are in compliance with competition law at a cost that goes almost unnoticed.

Extensions of the totalbenchmarking online service include online cash sheets, revenue management and daily reporting systems; costing a fraction of anything in the marketplace. We are the only company that provides such an easy to use, secure and effective service in all of Europe.

other services

We also undertake bespoke consultancy research and benchmarking assignments on a project by project basis for all sectors of the hospitality industry. Assignments have included but are not limited to:

strategic management services

  • competitive market and economic studies
  • feasibility studies and 'bank ready' business plans
  • market research, market intelligence and performance benchmarking
  • corporate and unit level strategy and planning
  • management contract advice, reviews and negotiations
  • tender process management
  • brokerage services for lease, sale or purchase

operational management and project services

  • project management
  • website and application development (for marketing, commercial, operational and financial management purposes)
  • operational, financial and management system audits and studies (EPOS, PMS, reservations, stock & purchasing, access, facilities, accounts, etc.)
  • property and business management services
  • facilities layout and design services
  • development assistance and planning for facilities, projects and major renovations
  • evaluation of management companies, branding or chain affiliation opportunities
  • facility inspections and improvement planning
  • operational management consulting

For further information please contact us on +44(0) 207 096 8842 or enquiries@totalbenchmarking.com.